
You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer to the Financial Ombudsman Service for free.
The process that follows involves Consumer Savings Network passing your claim details to our legal partners, Jackson Quail Law. They will carry out the investigations and
will be contacting you by email, SMS, telephone and WhatsApp to manage your claim and contact you about any future relevant claims.
We may receive payments from solicitors for marketing activities which generate enquiries and referral of claims Solicitors of England and Wales and authorised and regulated by the Solicitors Regulation Authority. The authority’s rules can be accessed via their website - www.sra.org.uk Any solicitor we refer you to is an independent professional, from whom you will receive impartial and confidential advice. You are free to choose another solicitor. You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer to the Financial Ombudsman Service for free.
Consumer Savings Network Limited is authorised and regulated by the Financial Conduct Authority: FRN 833181